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Company Information

In business for over ninety years, PF Collins is Canada's trusted, preferred, experienced international trader service provider.

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about our history


Our Company
From locations in St. John’s, Halifax and Calgary, PF Collins conducts business around the globe, handling thousands of consignments, large and small, on behalf of a broad client base. Our integrated trade solutions include customs, freight, consulting, warehousing, crating, distribution, project logistics, marine agency and immigration.


Our People
Our qualifications exceed national standards. Our freight team has training with CIFFA and IATA and several of our forwarders have achieved the Professional Freight Forwarder (PFF) designation, the highest standard in our business. Import/export agents handling your consignments hold the Certified Customs Specialist (CCS) designation from the Canadian Society of Customs Brokers. PF Collins also has three fully licensed customs brokers on staff. Two of our Import Raters are qualified with the CCS (USA) designation in addition to their Canadian certification. Senior Managers have, on average, 25 years experience in customs and freight logistics. Industry leaders regularly call on our consultants to provide specialist expertise in all aspects of transportation and customs management for their Canadian operations. Additionally, our Immigration Consultants are certified with the Immigration Consultants of Canada Regulatory Council, a federally mandated institution that provides guidelines and certification for Immigration Consultants.

ISO 9001:2008
PF Collins International Trade Solutions (PFC) strives to consistently meet or exceed the needs of our customers and the national standards applicable to our industry, and continuously improves our internal processes and customer service.

PF Collins' Quality Management System (QMS) complies with the requirements of ISO 9001:2008. Having a QMS in compliance since February 2001, PF Collins provides reliable service that meets worldwide quality standards

Health Safety & Environment
As a part of our Health, Safety, Security, Environment and Quality (HSSEQ) programs, we are active participants in the Certificate of Recognition (COR) Program and we are in good standing with Newfoundland and Labrador Construction Safety Association (NLCSA).

Health & Safety is an integral part of the day-to-day operations within our company. It is a vital part of maintaining a safe and friendly atmosphere and is a key component in protecting the health and safety of our employees, clients, property, sub-contractors, the environment and the public. Working in a healthy and safe manner is a condition of employment at PF Collins.

All employees are required to follow safe work practices to protect themselves and others, wear and use the required personal protective equipment, participate in health and safety training programs and inform Managers and/or Supervisors of unsafe work conditions.

Managers and/or Supervisors are responsible for maintaining health and safety programs, identifying health and safety needs, communicating safety hazards, investigating hazardous conditions and accidents, providing training, supplying and wearing appropriate safety and personal protective equipment, and ensuring all equipment is properly maintained and meets legislated health and safety standards. Their role is supported by input from all employees.


All employees and suppliers working on behalf of PF Collins are expected to take all measures to ensure the security and safe handling of our client’s equipment and properties.

PF Collins is registered in the following programs:

        • Air Cargo Security
        • Partners in Protection
Air Cargo Security (ACS)
ACS is a two-pronged approach focusing on:

        • Strengthening supply chain security; and
        • Improving air cargo security

For more information on ACS, click on the link below:

Partners in Protection (PIP)
PF Collins is a member of the Partners in Protection program which is designed to enlist the co-operation of private industry in efforts to enhance border security, combat organized crime and terrorism, increase awareness of customs compliance issues, and help detect and prevent contraband smuggling. For more information on PIP, click on the link below.

For more information on PIP, click on the link below.

Our philosophy
Every day, business at PF Collins is conducted with a “People First” philosophy, sincerely dedicated to providing exemplary customer service. Service is our product and we are committed to delivering the best possible product to every client we serve.
To help advance the interests and concerns of our clients, PF Collins staff are actively involved in a number of industry and trade associations, including:

        • Canadian International Freight Forwarders Association (CIFFA)
        • International Air Transport Agency (IATA)
        • Canadian Society of Customs Brokers (CSCB)
        • Canadian Sufferance Warehouse Association
        • Canadian Federation of Independent Business
        • Immigration Consultants of Canada Regulatory Council (ICCRC)
        • NOIA
        • OTANS
        • St. John’s Board of Trade
        • Halifax Chamber of Commerce
        • Calgary Chamber of Commerce
        • Newfoundland & Labrador Employers’ Council.
        • Nova Scotia Employers’ Council
        • International Personnel Management Association
        • Canadian Payroll Association
        • Transportation Club of Newfoundland & Labrador
        • Transportation Club Halifax/Dartmouth
        • Moncton Chamber of Commerce
        • Charlottetown Chamber of Commerce
        • Conception Bay Area Chamber of Commerce



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